Frequently Asked Questions

At Luxe Me, we kindly request that you reschedule or cancel your appointment at least 24 hours in advance. Failure to do so may result in a cancellation fee of 100% of the appointment cost.

As a boutique spa, we run a tight schedule, and late arrivals impact both our team and other clients. While we understand that unforeseen circumstances can arise, we kindly ask you to plan accordingly. If you arrive late, we may need to shorten your session to ensure we stay on schedule. In cases where we cannot confidently complete your service in the remaining time, we may ask you to reschedule.

No-shows will be charged the full cost of the scheduled service, as this time has been reserved exclusively for you. We understand that life can be unpredictable, but out of respect for our team and other clients, we kindly ask you to notify us in advance if you are unable to attend.

Eyelash extensions can last anywhere from 3-6 weeks, depending on several factors such as the type of lash adhesive used, the natural growth cycle of your lashes, your daily activities, and your overall maintenance routine.

It's recommended to get touch-ups every 2-3 weeks to maintain the fullness of the lashes, as the natural lashes shed and new ones grow in.

Professional eyelash extensions will cost anywhere from $99 - $300 dollars for your first full set. 

It is not recommended to put mascara on eyelash extensions as it can shorten the lifespan of your lashes. 

The amount of time it takes to get a full eyelash extension set can vary deepening on the kind of set you select. On average it takes between 1-3 hours. 

Not at all! In fact, clients find it to be one of the most relaxing part of their day. 

Our high-quality synthetic lashes will not cause any damage to your natural lashes as long as they are cared for properly and removed by a lash extension specialist.

Cleaning eyelash extensions is important to maintain their appearance and longevity. Here are some steps to follow:

1. Gently brush your lashes with a clean spoolie brush to remove any debris or makeup residue.

2. Wet a small amount of oil-free and alcohol-free makeup remover on a cotton swab or pad.

3. Close your eyes and gently wipe the cotton swab or pad along the lash line, making sure not to get any product on the lashes themselves.

4. Rinse your face with water, being careful not to get water directly on the lashes.

5. Pat your face dry with a clean towel, being careful not to rub or pull on the lashes.

6. If needed, use a hair dryer on the cool setting to dry your lashes, gently brushing them with the spoolie brush as you go.

It's important to avoid using any oil-based or waterproof makeup products near your lash extensions, as these can break down the adhesive and cause the extensions to fall out prematurely. Additionally, avoid using any harsh or abrasive cleansing products on or near the lashes.

Absolutely. In fact, it is highly recommended to continue to wash your face and lashes using a lash-safe shampoo. 

You sure can!