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At Luxe Me, we kindly request that you reschedule or cancel your appointment at least 24 hours in advance. Failure to do so may result in a cancellation fee of 100% of the appointment cost.
We have a strict 24-hour cancellation policy. Cancellations made within this window can be rescheduled without any additional fees. However, because we are a small, appointment-based business, cancellations that are not rescheduled will incur a fee of 50% of the original service price. No-shows will be charged the full cost of the scheduled service.
As a boutique spa, we run a tight schedule, and late arrivals impact both our team and other clients. While we understand that unforeseen circumstances can arise, we kindly ask you to plan accordingly. If you arrive late, we may need to shorten your session to ensure we stay on schedule. In cases where we cannot confidently complete your service in the remaining time, we may ask you to reschedule.